It was working perfectly fine, a couple of months later. Got Kingston hyperx cloud 2 two days ago and I don't get any sound when I use USB, except on skype for a reason. 4. 5. My own Hyperx Cloud II has a problem with no Bass coming out of the left but LOTS in the right. Now click triangle to playback. Tried with both regular controller and the xbox one elite controller. Do you do the update to the drivers? If the mic volume does not adjust with the control box, please contact technical support. Choose ‘Output to Headphones’ and select ‘All Audio.’ PlayStation 4 (USB Control Box not needed) HyperX Cloud II with PS4® • Go to Control Panel > Hardware & Sound > Sound. • Discord – Go to settings > Choose “Input mode” change to Push to Talk also slide the Sensitivity to the middle. Headset has never been dropped on the floor or hit to make enought impact on it to wiggle wires around. I have tried using the USB thing and the mic still hasnt worked. Click on the Recording Tab. Scroll down to ‘Audio Devices’ and select it. No use of the usb dongle. You can solve the HyperX Cloud 2 mic not working issue easily without the help of an expert. HyperX Cloud 2 not working on PS4. I have tried switching controllers and that doesn't work either. I would love to have everything setup for its arrival Otherwise this might just be the update issue like many other people here have mentioned. - Verify that the control box mute switch is not in the mute position. Thank you. After some digging around here I still have not got to the conclusion of what it is that I need in order to fully use my Kingston HyperX Cloud Gaming II headset with this setup. If not will it work with a wir – Learn about HyperX - Cloud Flight Wireless Stereo Gaming Headset for PC/PS4 - Black with 9 Answers – Best Buy. There can be a number of reasons why the users are facing HyperX cloud 2 mic not working, including some software problems and the hardware, that is, the mic being broke or dead. 5. Can anyone clear out this question for me? The headset must be selected as the default audio device in your sound settings. Checked everything “FYI i work as a Data Technician.” Balance is as it should be. Highlight the ‘Devices’ menu option and select it. The manual process is time consuming, technical and risky, so we won’t cover it here. For information about how COVID-19 has affected our business operations, click here. $119.99 previous price $119.99 + shipping. HyperX Cloud for PS4 Review. If the “HyperX 7.1 Audio” is not currently the default audio device, right-click on the option and select “Set as Default Device.”, 3. There are two headset audio jack standards, Cellular Telecommunications Industry Association (CTIA) and Open Mobile Terminal Platform (OMTP). The HyperX Cloud II Wireless is a clear, comfortable option for getting high-quality audio out of your gaming PC, PS4 or PS5 and Nintendo Switch (in docked mode). I have the same problem. [SOLVED] HyperX Cloud 2 Mic not working Hello, so when I first got my mic. The mic mute switch may be in the mute position. Our headsets will work with most mobile devices using the 3.5 mm headset jack. - Try to disable any audio software specifically for your audio adapter or other third party audio software and use the default audio controls in your operating system. Thanks. The HyperX Cloud is a very comfortable headset. The versatile Cloud Alpha is designed to work on PC, PS4™, Xbox One™ and other platforms with a 3.5mm port. If we ever get boring, you can ‘unsubscribe’ by clicking the link at the bottom of our emails. We will try to cover the most common ones along with what we can do to resolve the issue. Yes, if you install the HyperX Cloud II FW Update 0010 there is surround sound functionality on the PS4. 3. Failing that could be the mic is broken. So you should update the driver to see if that fixes the issue. The headphone is very comfortable and is perfect for using for long gaming sessions. Sometimes this works in case your Hyperx cloud 2 drivers are outdated or has been corrupt due to some registry issue. 1. The headset, mike and 7.1 USB worked perfectly on Windows 7 pro and initially even Windows 10 pro.Then Windows 10 had an update and the 7.1 surround sound enabled USB audio control box and mike have stopped working and are no … If you have tried the steps above and the headphones or microphone are still not working, please contact Kingston technical support for assistance. They are 11” x 9” x 4”. Questions about a Kingston product you already own? There is nothing complex is the Windows 10 OS. There are chances that HyperX cloud 2 mic not working on Windows 10 issue has occurred because it is not set on default or it is simply disabled. I have tried multiple times and numerous different ways and yet none of them seem to work. Hoping by adding a comment your post will get a little more attention. ... HyperX - Cloud Flight Wireless Stereo Gaming Headset for PC/PS4 - Black. However, it didn't work. Overall, Kingston’s HyperX Cloud II PC and PS4 headset provides the most bang for your buck. How to Fix HyperX cloud stinger mic Not Working. https://www.hyperxgaming.com/us/support/technical/downloads?product=hscp&filename=HyperX_Cloud_II_Firmware_Updater_Rev_0010. If your HyperX Cloud 2 mic is disabled or not set as the default device on your computer, you may encounter HyperX Cloud 2 mic not working. 4. Turn on your PS4® game console. Scroll down to ‘Audio Devices’ and select it. If you are stilling having issues, it could be that there is something … The overall product weight is also identical, set at 9.6 oz. The HyperX Cloud II is plugged into my controller through the 3.5mm jack. I've also tried my HyperX Cloud 1 headset, both with and without the MS audio adapter and still cant get the mic working. Our headsets use a CTIA standard connector which will work with the majority of mobile devices. Navigate to the Settings Menu and select it. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. We promise to handle your information in line with our privacy policy. Navigate to the Settings Menu and select it. If there is any microphone device that is disabled, right click on it and select “Enable”. Click on the Output tab and select “HyperX 7.1 Audio” for default sound output. If so it still doesn't work. Inttend to use it with PS4, mouse and PS Move Navigator. HyperX Cloud For PS4 Comfort. Page 11 One controller (pictured below.) All trademarks and registered trademarks are the property of their respective owners. Press question mark to learn the rest of the keyboard shortcuts, https://www.hyperxgaming.com/us/support/technical/downloads?product=hscp&filename=HyperX_Cloud_II_Firmware_Updater_Rev_0010. If the problem of hyperx cloud 2 mic not working has not been resolved yet, then its time to update the drivers. Try Reinstalling Windows. Design Features. My mic is not working, all i have is the headset plugged directly into the controller. I can get the mic to work in a party but even then it is a bit finicky (Sometimes the mic isn't recognized until i unplug and plug the headset back in). Ask a Kingston expert. You can select your preferred language independent from your country. - Check that the microphone is plugged all the way into the head set. - If you can verify that audio connections are working using an alternate microphone and speakers. This may sound dumb, but did you try pushing the mic all the way through? All rights reserved. Document No. There is a firmware update for the USB dongle that pertains to PS4 compatibility. I checked if it was on mute, installed software and on and on. ... HyperX Cloud II Gaming Headset for PC PS4 PS4 PRO Xbox One Xbox One S - Red. You can purchase a third party adapter cable to use the headset with an OMTP device. - Check your audio settings to make sure the speakers and microphone are enabled and not muted or volume turned down too low. If you are facing this issue, you can try the steps below to get your HyperX cloud stinger mic working again. Make sure you have it in the un-mute position (toward the headset connection). If not, do it. The firmware version available for download is a special firmware version only to make the USB dongle work with PS4. The production firmware versions are separate for this and do not allow for PS4 compatibility. Choose ‘Output to Headphones’ and select ‘All Audio.’. After installation is complete and the machine has rebooted reinsert the headset and test by opening “Voice Recorder” in windows 10 and have customer record their own voice.